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Noticeboard

FLU CLINICS NOW AVAILABLE
We are aware that you are being asked by Pharmacists to have your flu jab with them and stating it takes the pressure off GP surgeries. We would prefer you to have the vaccination here as it gives our nurses an opportunity to see if there is anything outstanding in your records e.g. blood tests, blood pressure check etc.


If you are aged 65 or over, pregnant, or have a chronic condition (Asthma, COPD, Diabetes, Coronary Heart Disease, Chronic Kidney Disease, history of splenectomy etc.) you may be eligible for a flu jab.
Please contact Hickings Lane Medical Centre to book your flu appointment



Did you know that you can now order repeat prescriptions and book routine GP appointments online? If you would like access to this service please ask at reception or see our online services page for details.

Practice Management

Tracey Colman
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Karen Platt

Senior Receptionist/Secretary

Suzanne Mortimer

Receptionist/Secretary

Marcia Gilbert

Receptionist/Carer Champion

Stephanie Russell

Receptionist/Data Administrator

Harriet Bates

Receptionist

Emme Shaw

Receptionist

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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